Pérola Line Packaging Redesign
Country: Brazil
Category: Household
The Pérola project is a structural packaging redesign for four heavy, premium metal fittings — wall tap, basin tap, wall faucet mixer, and basin faucet mixer — that replaces four separate cartons with die-cut paper cradles with one universal box plus a molded-pulp cradle. More than a new box, it is a system redesign: assembly, handling, stocking, and waste were rethought so the pack works better for people, operations, and the environment.
Before, each SKU used a paperboard box with an integrated cradle. In practice, any assembly mistake forced the entire pack to be discarded, generating immediate waste and cost. Assembly was slow, the system hard to understand, and variation on the line pushed unit costs upward. In transport, the cradle failed to shelter and protect adequately; heavy components could rub or shift, leaving dents and marks on glossy/matte finishes — unacceptable results for premium metalware that customers expect to receive pristine.
The core innovation is a universal molded-pulp cradle that fits two distinct geometries (curved spout for basin, straight spout for wall) and all four SKUs. Engineered ribs, pockets, and separation planes distribute weight, isolate delicate surfaces, and lock parts in place. This prevents friction, rattling, and impact damage while guiding clear, intuitive placement that reduces errors and rework.
Operationally, shifting from four SKU-specific boxes to one reference (4→1) simplifies purchasing, inventory, picking, and replenishment. On the line, fewer parts, folds, and interfaces make the process faster and more ergonomic. In controlled pilots, the redesign halved assembly time (–50%) and reduced unit pack cost by 21%, freeing productive hours, lowering capital tied up in packaging, and reducing stoppages caused by missing variants. Because the cradle prevents damage, returns and scrap drop, cutting material, transport, and energy waste across the chain.
Socially, the project lightens the workload for operators. The new sequence is cleaner and easier to execute, with less force, fewer repetitive corrections, and fewer decision points—real gains for training, safety, and morale. For customers, products arrive intact and the unboxing feels premium and tidy, reinforcing the Pérola line’s value.
Environmentally, molded pulp is made from recycled fiber and is recyclable, biodegradable, and compostable after use. Consolidating four boxes into one cuts printing, setup, and obsolescence, while better protection prevents damage-related reshipments. The cradle’s geometry is mass-optimized to deliver performance without over-packaging, and components were specified for easy material separation at end of life.
Brand and trade also benefit. The artwork now promotes the line (SKU identified by label), building coherence on shelf and reducing redesign overheads. One pack architecture standardizes pallet patterns and shelf blocking, making merchandising and replenishment more reliable.
In short, Pérola redesigns the system, not just the box. It protects heavy, delicate products better, cuts time and cost, simplifies logistics, reduces waste, and improves people’s work—all with a circular, fiber-based solution that scales across the line.
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Dexco is a Brazilian company listed since 1951 (B3: DXCO3) and a leader in its segments: the largest manufacturer of wood panels in Brazil, the largest manufacturer of sanitary ware and fittings in the Southern Hemisphere, and one of the country’s top ceramic tile producers. It maintains a consistent ESG focus and publishes annual Integrated Reports. Its brands include Deca, Portinari, Duratex, Ceusa, Durafloor, and Castellato.
Within the group, Deca has been a benchmark in the Brazilian market for nearly 80 years: top of mind and market leader in Brazil and the largest manufacturer of sanitary ware and fittings in the Southern Hemisphere, exporting to four continents—recognized for design, innovation, quality, and sustainability.
The pain that sparked the Pérola project
The starting point was not aesthetics—it was caring for the consumer. Heavy products with delicate finishes arrived scratched, dented, or with loose parts due to a previous carton with an integrated cradle that was complex to assemble, unintuitive, and, at the slightest mistake, required total disposal, creating waste and cost. During transport, poor accommodation allowed friction and movement, undermining the experience of customers investing in a premium item.
Why it is innovative and why it matters
Pérola redesigns the system, not just the box: it simplifies assembly, reduces error variables, stabilizes transport, and elevates the receiving experience. Internally, it became a new standard—a project framework guiding Engineering, Packaging, Logistics, and Quality teams—replicable across other lines, yielding consistent gains in time, cost, and predictability. In retail, a unified architecture improves replenishment and display; for consumers, it reduces frustration and increases brand trust when the product arrives intact and well presented.
Legacy
More than solving complaints, Pérola establishes a model for future initiatives: learn from user pain points, simplify processes, standardize where it makes sense, and measure outcomes (assembly time, damages, rework, waste). This is how Deca turns quality demands into perceived value—preparing the company to continuously scale better solutions.
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